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Returns & Exchanges

Ordering Payment Delivery Products & Composition Returns & Exchanges Discounts Covid-19

How long do I have if I need to make a return/exchange?

Are there any return costs?

How do I return an item?

Can I exchange an item?

How do I make an exchange?

How can I file a product claim?

How long does a return take?

How long does an exchange take?

How long does it take for a claim to be handled?

When will the new invoice for the exchange item be sent out?

What do I do if I am missing a returns note or a return label?

How do I get my money back?

In need of further assistance?

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