We reserve the right for errors in text, pictures and prices.
Delivery to the United Kingdom is free.
PURCHASE ON APPROVAL
You have the right to make an exchange or return within 21 days.
It is free to use the enclosed return label for exchanges. First exchange is free then there is a shipping fee of 5£/change if customer wants to make further changes. The return package has to be submitted to your post office. If the chosen item is out of stock it will be handled as a return. Check that the item you want to switch to is in stock and please indicate 3 exchange options. All exchanges must be made within 21 days after purchase.
FREE RETURNS / BUY-BACKS
All returns are free of charge when using the prepaid return label. Please fill in the return form correct. ALL return packages must be submitted at your post office. Save your receipt with the return shipment number given to you by your agent when you file the return package.
We guarantee that we have the best prices on our products or else we stand for the difference if you show us a valid receipt.
100% SECURE PAYMENTS
It is 100% safe to shop with us.
Klarna - Shop now, pay after delivery!
Card payment - debit and credit card from Visa and Mastercard.
Learn more about the payment methods here.
CUSTOMER SATISFACTION GUARANTEE
We at RevolutionRace want you to be 100% satisfied with your purchase, therefor we offer satisfaction guarantee. If you’re not happy with your purchase you can return your items to us within 21 days and get your money back. The items has to be unused and all the tags need to remain on the garments. Otherwise the right to exchange/buy-back is not valid.
Delivery time to the UK is 4-7 working days.
EXCHANGES, CLAIMS, BUY-BACKS
Exchange or return: Pay the invoice in time. RevolutionRace is not responsible for delayed payment penalties. Processing time on returns is 3-5 days.
First exchange is free.
Clearly and legibly fill out what you want to switch to on the return form. Stick the pre-paid return label properly on the package and submit it at your post office. Packages mailed directly in a mailbox will not get to us and you will not be repayed by RevolutionRace. If the item you want to switch to is out of stock the order will be handled as a return. Please indicate 3 exchange options on the return form.
RETURNS / WITHDRAWALS
We apply a 21 day return policy, which takes effect from the date you received your order. All returns are free. Tick refund on the return form and stick the pre-paid return label properly on the package and submit it at your post office. Packages MUST NOT be mailed directly in a mailbox, MUST be submitted at your post office. The customer is responsible for goods returned, please pack properly. The conditions that must be met for a return to be approved and free of charges are: RevolutionRace receives the item in its original condition, the item is unused and all labels are still attached. If you choose to use your right to withdraw, we will fully refund you for your return within 10 days. If the conditions are not met by the customer, we will charge a cost for a not approved return.
United Kingdom £13.
If you have a defect garment, please contact our customer service.
The labels/tags must remain on the garments and the items must be unused, otherwise the exchange / withdrawal is not valid. We stand for the return shipping cost when you send back an approved claim with defect items. The customer is responsible for the goods that is returned - so pack well. We do not accept shipments sent cash on delivery. If you use your right to withdraw we will pay you back for the items within 10 days.
LATE COLLECTS / RETURNS
If you regret your purchase you must collect the package from the post office and send it back. If the package is not collected, it will automatically be registered as non-collected package and we will charge you for a handling cost of:
United Kingdom £13.
Delayed returns will be charged with a handling cost.
United Kingdom £19.
CAMPAIGNS - TERMS & CONDITIONS
Regular delivery time can not be guaranteed during campaign periods.
Campaign prices only apply to campaign products in stock.
Campaign offers and discounted products can not be combined with discount codes.
Exchanges of campaign products only applies to products in the same price range or lower. If you want to exchange to a product in a higher price range, you must first return the campaign product and then place a new order for the desired product. RevolutionRace can not increase the total amount on invoices.
What are cookies?
Cookies are small text files which are saved on your computer and store certain settings and other data for communicating with our website via your web browser.
Which cookies do we use?
If you do not want cookies to be used, you can turn them off in your web browser’s security settings. The exact method varies depending on which web browser you use. However, this will limit the functionality of the website.
PERSONAL DATA PROCESSING
Revolutionrace AB, Swedish org. no. 5569382913 (hereinafter “we”), is responsible for the processing of the personal data which you provide us with, such as your name, address, personal identity number, mobile and home phone numbers and e-mail address. We will process your personal data in order to be able to manage you purchases and your account with us (My account). We will also process your personal data for marketing purposes, such as electronic communication services, and in order to develop our products and services. Your personal data may also be shared with and processed by our partners for the aforementioned purposes.
By purchasing a product or products from our range and/or registering an account with us, you consent to such processing of your personal data as described above. You can fully or partially withdraw your consent by contacting us in writing at the address provided below.
Providing personal data is voluntary. However, when you buy products via our website we need certain personal data about you. We process your personal data in order to fulfil our obligations to you as a customer and to provide you with information about our company, our products and our special offers. You decide whether you want to provide us with any data, but some data is necessary if you are to be able to buy or receive information about our products from our website. The data will only be processed by us within the company and will not be disclosed to third parties without your consent, unless otherwise stated above.
Under personal data legislation you are entitled at no cost and once per calendar year to after submitting a signed written application to us receive information about which of your personal data we process and how we process it. You are also entitled to request corrections regarding any of your personal data that we process. Please contact us in writing if you would like to make such a request. Our postal address can be found on our website.
If you use the “invoice” payment option, our partners who provide this service will request and process personal data about you in order to make this payment option available. Our partners process your personal data in accordance with their terms and conditions and we cannot be held liable for how our partners process your personal data.
By using our website to register your account and purchase our products you consent to us processing your personal data in the manner described above.
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